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Data deletion

Data deletion

This page explains how to remove PixelMakers Studio's access to your accounts and have the data we hold about them deleted.

Remove access

  • From PixelMakers: ask your PixelMakers contact, or email hello@pixelmakers.com, and we disconnect the account within 2 working days.
  • From Meta: in Meta Business Settings, remove PixelMakers as a partner on your Page, Instagram account, ad account and dataset. If you connected with Facebook Login, you can also remove the PXM Studio app under Settings and privacy, Settings, Business integrations.
  • From Google: remove PixelMakers' access at myaccount.google.com/permissions, or remove our manager account from your Google Ads or Business Profile.

When access is removed, Studio stops all publishing, campaign management and data collection for that account.

Delete the data

To have all data from a connected account deleted (account details, access tokens, post and ad metrics and conversion records), email hello@pixelmakers.com from the address registered in Studio, with the subject "Data deletion request" and the name of the Page, Instagram account or ad account. We confirm the request within 5 working days and complete the deletion within 30 days. Content already published on your Page or Instagram account stays there; you can remove it from Meta directly.

Questions

PIXELMAKERS STUDIO S.R.L., Ploiești, Romania, hello@pixelmakers.com.